Privacy Policy
Last updated: January 2025
Introduction
Baker Air Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bakerairinc.com or use our HVAC services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form
- Request a quote or service appointment
- Call or email us directly
- Sign up for our newsletter or promotional communications
This information may include your name, email address, phone number, home address, and details about your HVAC system or service needs.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our site
- Referring website or search terms
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule and perform HVAC services
- Send you quotes, invoices, and service-related communications
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, remember your preferences, and improve our services. We use Google Analytics and Google Tag Manager to collect and analyze website usage data.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business
- Professional advisors (lawyers, accountants) as needed
- Law enforcement or government agencies when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: